Frequently Asked Questions

Welcome to the FAQ section of Shielded Hearts Clothing Co.! Below you'll find answers to some of the most common questions we receive about our products, ordering process, and more. If you have other questions that aren't covered here, feel free to contact us directly through our website's contact form.

1. What types of clothing does Shielded Hearts Clothing Co. offer?

We specialize in high-quality T-shirts with unique, original designs. Our range includes options for men, women, and children, ensuring something for everyone. We also welcome custom orders. We also offer much more than just tshirts.

2. How do subscription boxes work?

Our T-shirt subscription boxes deliver a new, exclusive T-shirt to your doorstep every month. Subscriptions start at $49.00 per month, and you can cancel anytime. Just choose your preferred size and style, and let us surprise you with a fresh design each month!

3. Can I customize the T-shirts in my subscription box?

Currently, the designs are selected and curated by our team to ensure diversity and creativity in your wardrobe. Customization options are not available for subscription box items, but each design is crafted to please our diverse customer base.

4. What is your return policy?

We do not accept returns or exchanges at this time as each order is custom to you such as size. If you have issues with your order, you are welcome to email us at hello@shieldedheartsclothingco.com or use the Contact Us form to discuss options.

5. How long will it take to receive my order?

Orders are typically processed within 14 business days. Shipping times vary based on your location and holiday shipping times.

6. Do you ship internationally?

At this time, we do not offer international shipping.

7. How do I host a Tee Party?

To host a Tee Party, visit our Tee Parties section on the website and fill out the booking form. We offer various packages that can be tailored to your group size and event type. Our team will get back to you with all the details to ensure a fun and creative experience.

8. Are there any discounts for large orders or events?

Yes, we offer discounts for bulk orders and larger events such as corporate gatherings, school events, or large parties. Please contact our sales team with your requirements, and we will be happy to provide a customized quote. Email subscribers also get a discount code each week.

9. How do I care for my Shielded Hearts T-shirts to ensure they last?

To keep your T-shirts looking their best, we recommend washing them on a gentle cycle with like colors and cold water. Avoid using bleach and do not dry clean. Tumble dry low or hang dry to maintain the integrity of the prints.

10. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to check the status of your shipment on our website or the shipping provider's tracking system.